FAQs

Questions? Here are some answers!

Have a question we haven’t answered here? Contact us and we’ll answer you personally!


Class details

Will the sessions be recorded? 

Yes, all classes will be recorded and available for viewing for a full month after the class ends.

What happens if I miss a class?

Each class recording will be available for you to watch at your convenience and you can post any homework assignments in your own time. Getting direct feedback from the artist leading your course is not promised, but generally group members are really great about keeping the conversation going.

How long will registration be open for each course?

Registration will stay open through the last week of the course. Participants comfortable viewing recorded sessions for the weeks that have already happened are welcome to register at any time before the last live session.

What if I can no longer make the course time after the course starts?

If you have to cancel after the course begins, you will not be refunded, but will be given credit toward a future course. Contact us for all other refund requests.

What is the format of the class?

Because each course is taught by a different artist, teaching styles will vary, but come expecting to roll your sleeves up and write your brains out!


Accessing the site

How do I log in?

Once you’ve enrolled in a course, you can log in to your account here: https://awfulgoodwriters.com/login

How do I know what my password is? What do I do if I’ve lost my password?

If you’ve enrolled in a course but you’ve lost your password, you can reset it by clicking:

https://awfulgoodwriters.com/wp-login.php?action=lostpassword

Note: Your account will use the email address you used to enroll in the course.

How do I find my course(s)?

If you’re logged in, you can see all the courses you are enrolled in here: https://awfulgoodwriters.com/courses/?type=my-courses

You can also:

  • Use the left sidebar to go directly to My Courses
  • Use the account drop-down menu by clicking your profile picture in the top-right corner to go to Courses > My Courses.
How do I find my group(s)?

If you’re logged in, you can see all the groups you are able to join here:
https://awfulgoodwriters.com/groups/

You can also:

  • Use the left sidebar to go directly to My Groups
  • Use the account drop-down menu by clicking your profile picture in the top-right corner to go to Groups > My Groups.
How do I access and view my live class video?

The video links for each week’s live class will be posted to the respective week of each course. The page for each week will unlock on the day of the class.

On the day of the class, you will see a countdown timer on the page for the respective week. The countdown timer will change to a “Join Now” button 10 minutes before the scheduled class start time. Click that button to access the live class via Zoom.

Click “Start Course” or scroll to the bottom of the course page to view all the weeks in a course for which you are enrolled.