FAQs

Questions? Here are some answers!

Have a question we haven’t answered here? Contact us and we’ll answer you personally!

How do I log in?

Once you’ve enrolled in a course, you can log in to your account here: https://awfulgoodwriters.com/login

How do I know what my username is?

Your AGW username will be the email address that you used to register for the course.

What do I do if I’ve lost my password?

If you’ve enrolled in a course but you’ve lost your password, you can reset it by clicking:

https://awfulgoodwriters.com/lostpass

Trouble accessing the live class?

If you are having trouble accessing the live class, please email host@awfulgoodwriters.com.

Want to change your username/nickname?

While logged in, click on the dropdown and go to the Profile settings in the upper right hand corner.

Want to change your email?

While logged in, click on the dropdown and go to Account > Login Information in the upper right hand corner.

Class details

Will the sessions be recorded? 

Yes, all classes will be recorded and available for viewing for a full month after the class ends.

What happens if I miss a class?

Each class recording will be available for you to watch at your convenience and you can post any homework assignments in your own time. Getting direct feedback from the artist leading your course is not promised, but generally group members are really great about keeping the conversation going.

How long will registration be open for each course?

Registration will stay open through the last week of the course. Participants comfortable viewing recorded sessions for the weeks that have already happened are welcome to register at any time before the last live session. Recordings will be available for one month after the last class date.

What if I can no longer make the course time after the course starts?

All of the classes will be recorded and available to view if you can’t make the class time. After the first class of the course begins, we cannot refund your payment. Contact us to discuss your options.

What is the format of the class?

Because each course is taught by a different artist, teaching styles will vary, but come expecting to roll your sleeves up and write your brains out!

Accessing your course

How do I find my course(s)?

If you’re logged in, you can see all the courses you are enrolled in here: https://awfulgoodwriters.com/courses/?type=my-courses

You can also:

  • Use the left sidebar to go directly to My Courses
  • Use the account drop-down menu by clicking your profile picture in the top-right corner to go to Courses > My Courses.
How do I find my group(s)?

If you’re logged in, you can see all the groups you are able to join here:
https://awfulgoodwriters.com/groups/

You can also:

  • Use the left sidebar to go directly to My Groups
  • Use the account drop-down menu by clicking your profile picture in the top-right corner to go to Groups > My Groups.
How do I access and view my live class?

The links for each week’s live class will be posted to the respective week of each course. The page for each week will unlock on the day of the class.

On the day of the class, you will see a countdown timer on the page for the respective week. The countdown timer will change to a “Join Now” button 10 minutes before the scheduled class start time. Click that button to access the live class via Zoom.

Click “Start Course” or scroll to the bottom of the course page to view all the weeks in a course for which you are enrolled.

How do I access the recorded class video?

The recording for each week’s class will be posted on the course page, in the respective week.

You will be able to access a video and an audio recording.

So, for example, if you’re looking for the recording for Week 1:

  1. Go to your course page
  2. Click “Week 1”
  3. Click “Show Recordings”
  4. Click “Show password” to view/copy the password before opening the recording
  5. Open the recording, enter the password, and view!

Using your group

How do I upload video to my group?

Paste a link to your YouTube or Vimeo video in a post on your group feed to automatically embed your video.

Note: You cannot upload video directly to the AGW site.

How do I tag a group member?

To tag a group member, type “@” and then their user name. This will send them a notification in the notification bar in the top right corner on the site.

Pay-It-Forward

Can I contribute to another person taking a course with Awful Good Writers?

Yes, you can!

Please go to https://awfulgoodwriters.com/pay-it-forward, fill out the form, and we will make it happen!

Funds contributed to the Pay-It-Forward program will be pooled to pay for scholarship seats for the class specified. Please note, Awful Good Writers is not a nonprofit organization, donations are not tax deductible. 

Sliding Scale / Pay What You Can Option

Are there scholarships or sliding scale pay options available?

Each course will have an allotted amount of sliding scale options with prices ranging from $75-$250 that will be listed in the dropdown purchasing menu. If you do not see the sliding scale option listed, the allotted number of spots have been reserved and the sliding scale option is no longer available. We offer this sliding scale to make these classes more accessible to all, but the majority of the proceeds go directly to the artists for their time and effort put into their class so these slots are limited.

Scholarships

Are there scholarship options available?

Each course will have a very limited amount of scholarship options. You can find out more info by emailing info@awfulgoodwriters.com.

Refunds

What is the policy on refunds?

Refunds are available prior to the course start, less PayPal’s processing fee. After the first class of the course begins, we cannot refund your registration fee. Contact us to discuss your options.